When we take an enquiry from a prospective client quite often the issue of price comes into the conversation. Understandably, everyone wants value for money whatever they are purchasing.
Some callers will quote prices that a substantially lower than our service costs and then query why our fees are higher.
There is an old, yet fairly reliable saying “you get what you pay for!”
Never was that more appropriate in answering the question on cost.
All of our staff are highly trained professionals, with many years of experience prior to obtaining their polygraph accreditation, in investigating in search of the truth. They are supported by a professional team who share knowledge and experience openly and their work is always “peer reviewed” by our senior management who are also qualified interviewers and polygraph examiners.
Our company invest heavily in continual training and were the first UK business to engage direct the services of the American Polygraph Association accredited training school, The Backster School of Lie Detection, in providing training for the first time outside the USA at our European based training facility. That training encapsulated the Post Conviction Sex Offender Testing (PCSOT) qualification for all attendees. This is the system of testing convicted sex offenders whilst they are on early release
from prison and had never before been provided in Europe until our course.
The American Polygraph Association is the internationally acknowledged leading membership organisation in the world and we continue to contract training services from their accredited training schools and academies biannually to maintain our practice standards and keep ahead of changes and advances in the detection of deception.
No other company in the UK has invested more in the continual development of their examiners. Factoring the training costs is a fact of business life and is reflected in our prices.
Perhaps you should ask the “cheaper deals” what exactly they do to obtain or maintain their professional capabilities?
If the response is “I am a member of ADC orgainisation and attend an AGM” then press them for more information. Remember the old saying “you get what you pay for!” well here is another “buyer beware”.
Another question we are asked is
“do you have an office near me?”
This is another factored cost. We have offices in locations North and South and in-between and where we do not have an office we are able to obtain professional office space suitable for both protecting the clients anonymity and as a suitable environment to conduct an examination.
These costs are absorbed by us in our quoted price. So how are these companies managing to quote such discounted prices?
The truth is that we are the only company that employs trains and reviews its own polygraph examiners. Other businesses are either sole traders or agencies, which take a cut from your fee and have no one to review their work and confirm their assessment of your test is accurate.
Can we conduct a test near you?
Absolutely we can.
What we will not do is lie about the fact we have offices at certain locations that
we have not and when we use the word “we” it actually means that there is a qualified team behind the “we” and not a sole trader trying to make them look more professional than they are. Why would a polygraph examiner do that? Remember. Buyers beware!
Lastly in factoring the cost of a polygraph examination, we dedicate our examiner to your case from the initial point of contact and through the whole polygraph examination process. That examiner will be engaged on your issue for the whole working day, giving you the attention and level of professionalism you deserve and then their work is reviewed for your added safety and confirmation of the results.
So, to return to the headline question, what price do you put on your relationship? Whether it is a sexual contact examination or employee screening test your relationships with those concerned can be damaged forever by an unprofessional test result. We take that responsibility seriously, don’t you?